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Privacy Policy

At Medi-Cal Consulting Services Inc., we respect your privacy and are committed to
safeguarding your personal information. This Privacy Policy explains how we collect, use,
protect, and share your information when you engage with our website, services, or
communications. By using our services, you consent to the practices described herein.


1. Types of Communication We May Send

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  • Service-Related Communications: Essential updates such as account status and customer support messages.

  • Network and Event Notices: If you’ve opted in, we may send updates about our services, network events, or case progress via phone, text, or email.

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2. Use of Automated Technology
We do not currently use automated dialing systems or prerecorded messages to contact you for
service or marketing purposes.
If we adopt such technology in the future, we will only do so with your explicit written consent, in
accordance with the Telephone Consumer Protection Act (TCPA).

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3. Opt-Out Mechanism
You may opt out at any time by replying "STOP" to any text message or following the unsubscribe
instructions in our emails.
To stop receiving service-related communications, please contact our customer support team at
info@medihelper.com or call 877.633.4435.
There is no charge to opt out of text communications.

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4. Third-Party Sharing
We do not sell, rent, or share your personal information with any third party for marketing or unrelated
purposes.

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5. Record Keeping
We securely maintain records of your consent to receive communications from us, as required by law.
This helps ensure our compliance with the TCPA and other applicable regulations.

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6. TCPA Compliance
Medi-Cal Consulting Services Inc. complies fully with the Telephone Consumer Protection Act
(TCPA). We will never contact you using phone calls, text messages, or prerecorded messages
without your prior express consent. We also adhere to all TCPA rules regarding message frequency,
content, and opt-out procedures.

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7. State-Specific Regulations
If you reside in a state with its own privacy laws—such as the California Consumer Privacy Act
(CCPA)—we will uphold your specific rights, including your right to access, delete, or restrict the use
of your data.

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8. HIPAA Compliance & Your Rights
We protect your health data in accordance with the Health Insurance Portability and Accountability
Act (HIPAA). You have the right to:

 

  • Access your health and insurance records

  •  Request corrections to inaccurate or incomplete information

  • Limit certain disclosures of your data

  • File a complaint if you believe your rights have been violated

  • We implement strong security safeguards including encryption, secure storage, and restricted access. However, we recommend using strong passwords and secure channels when sharing sensitive medical information.

 

9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any significant changes will be communicated via
email or posted on our website. We encourage you to review this page regularly.

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10. Contact Us
If you have questions about this Privacy Policy or wish to change your communication preferences,
please contact us:
Email: info@medihelper.com
Phone: 877.633.4435
Address: 417 South Sherman Ave, Corona, CA 92882

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